A one-stop shop for PR folks accessing bloggers

 Here is how bloggers are getting together to engage with PR folks.My friend Ajay Jain at TechGazing is doing this.

The site is http://www.blognewsroom.com

Wow! Can micropayments rescue folks from Loser Generated Content?

DEMO: Bringing Micropayments to User-Generated Content

via GigaOM by Stacey Higginbotham on 9/8/08

As a business journalist, I have to confess that I love it when money starts changing hands. I can get excited about all sorts of new and upcoming technology, but until people can find ways to create real value and get paid, it's kind of hard to take seriously, like the 25-year-old married to your 60-year-old boss. So that's why two startups launching at DEMO caught my eye.

Photrade is a platform on which photographers can post pics and track their use across the web. As part of that tracking, they can set fees for their photos and/or control which sites can use them. If the photo has been taken from the Photrade site, licenses can be revoked and updated at will. There are a few problems with this model, such as convincing people to use it in the first place — both to put quality images on it and pay for said images — but it's a step in the right direction.

The other is MixMatchMusic, which not only enables online musical collaboration between artists and but payment for such collaborations. The service takes a recorded track of music, analyzes it and suggests other music on the site that might compliment it. Musicians can use this to collaborate remotely, or meet musicians whose work they like. They can also create entire songs on the site and list them for download or commercial use. If someone buys the music, musicians get 85 percent of the revenue. Again, the site will have to get both buyers and sellers to particpate.

We hear plenty about all the people willing to work solely for their 15 minutes of fame on the web, and so far most efforts to help people cash in on their 15 minutes have fallen flat, but it's good to see startups trying hard to address this problem. Maybe users will start taking them up on the solutions.

Future of FM radio-- a hilarious statement of truth

From Vineet Singh Hukmani, CEO of Radio One.
I really loved this.

Death of the 30-second (prime-time) commercial?

Now I am right, now I am not.

I was only a month ago wondering if I had spent three years predicting the end of prime-time (as we know it) to eat my words.

Then I thought that live TV will stay with a prime-time kind of feel (I still do).

Now I think could still be right either way. Anything that is recordable need not necessarily be watched live, and hence, the bulk of entertainment programmes will fall into this category.
For instance, now, viewers switch between channels when there is an ad on --while advertisers have to struggle to keep them viewing. With digital video recorders and time-shifted TV programmes, people will concentrate more on the content, with flexibility of viewing more than ever before.
Read this story on the death of the 30-second commercial for more on what things are headed for.

H.Y. Sharada Prasad R.I.P.

Does the name H.Y. Sharada Prasad mean anything to you?
To a whole generation of journalists, it was synonymous with Indira Gandhi, to whom he was a media advisor. Amazing how the next generation cannot even recall such names. All things must pass, yes.


From sans serif by churumuri on 9/2/08

sans serif announces with deep regret the passing away of Holenarsipur Yoganarasimha Sharada Prasad, aka H.Y. Sharada Prasad, the legendary Mysorean who served as media advisor to three prime ministers of India, in New Delhi, on Tuesday, 2 September 2008. He was 84 years old, and is survived by his wife Kamalamma, and two sons.

"Shourie", as Sharada Prasad was known to relatives and close friends, was born in Bangalore, educated at the University of Mysore and jailed during the Quit India movement. He joined the Indian Express group in Bombay in 1945, and was a Neiman fellow in journalism at Harvard University in 1955-56.

He edited Yojana, the journal of the Planning Commission, after which followed his stints at the prime minister's office between 1966-78 and 1980-88, under Indira Gandhi and later Rajiv Gandhi. During the Janata government, he worked with Morarji Desai for a few months before being posted as director of the Indian Institute of Mass Communication (IIMC).

The ultimate exemplar of the "Mysore School of Writing"—not too light, not too heavy—that R.K. Narayan, R.K. Laxman, T.S. Satyan among others exemplify, Sharada Prasad wrote books on Karnataka (Exploring Karnataka with Satyan), on the Rashtrapati Bhavan (The Story of the President's House), and on Pandit Jawaharlal Nehru (Selected Works).

Is the browser the new desktop?

Remember that old slogan, "Network is the computer?"...that was Sun Microsystems' paradigm-shifting slogan that showed the end of the desktop-based PC era.
Now, with the Internet and Google's announcement of the new browser called Chrome, the new slogan could well be: "The browser is the desktop"
Tremendous implications for your future -- and that of Microsoft and a lot else that we do in a connected world.

Here is the story.

The implications: Before long you won't be reaching out to open an MS Office or any other word-processing/spreadsheet and possibly, even presentation files. You could do it the way you bookmark a page on a browser and publishing directly to the Net.
I am already doing it thanks to a plug-in, but all this is going to be made easier, intuitive and above all, a habitual and cultural thing.

10 rules for brand builders in the age of social media

Last week, the Public Relations Consultants Association of India called me for a panel discussion on, "Social Media--Its Impact & Challenges."
Luckily, my home PC conked out and I had an official excuse to skip a PowerPoint presentation. After a long-drawn, patient do-it-yourself kind of persuasion by Rajesh Lalwani of Blogworks (who has emerged as a pioneering figure in approaching blogs from the other side of the media fence!), and some words of wisdom from Nikhil Pahwa of Medianama (who sounded more like a good investigative journalist than a I-am-having-fun blogger), I got to speak --and felt a bit like the Prime Minister speaking in parliament on a bridge in Nagaland: half-the house had left. But then, I decided to have fun and rolled on with a 10-point programme for brand-builders, written on the back of the invite-sheet for the session (Backs of envelopes are hopelessly out of vogue, you know!).
So here are my 10 points..actually there are only 9 but I made up the last to complete the magic number.
Here goes my two pennies for brand builders, modified on the fly as I write it. I tentatively called it "Blogs and Banter in the world of brands" -- so the rest of the social media gets mentioned only in passing.

1) Blogs are not about the media, but about democracy

Everyone is a reporter, you know. You gotta deal with it. Imagine a world where everyone had a secret diary which everyone else could read. It is nearly that bad.

2) Blogs are not about recall -- they are about reputation

"Recall" is a 20th Century expression, smugly portrayed by ad men and monopolistic publishers and broadcasters. People will remember your brand, but HOW THEY FEEL depends on what these blogger types think. Think about it.

3) Blogs wear pyjamas

No blue-suits, pinstripes, jhola-carrying kurta journalists, whatever...blogs tend to be informal in general, and defy stereotypes. Media persons and professional corporate-types blog, but so do NRI moms, housewives, whoever..and guess what? Everyone mentions brands, somewhere, somehow. Go figure.

4) It ain't just about blogs; instruments abound in the world of social media

E-mails are part of it all-- if someone forwards them (they do!). Chats, RSS Feeds, widgets, Twitter, social networking pages, random remarks, discussion forums, message boards. Sounds complex? It is simple, really--instruments have multiplied, like TV channels and mushrooming PR agencies. (If some of the things mentioned in these instruments sound alien, it is time for you to learn)

5) Influence the influencers

Does it matter if it is Kantabai, the most glam maid in your block, sending a vernacular SMS? Things are getting there, sooner or later. You've got to understand. Special correspondents are kind of passe (I am trying to be humble, you see!)

6) Kill the press release, make corporate blogs happen

Tell your clients to type. Ghost-write, if they insist. I see a future in which the informality of the medium must be matched by a counter-informality. Google has already done it with its blogs. I am told the world follows Google these days. Even Bill Gates does.

7) Beware of mobiles and big mouths

I have kind of hinted this already. Somebody, somewhere is talking about those brands and it is not all systematic. I have coined a term called "feed-on" to replace "feedback" (I have written a separate post on it)
Market research, word-of-mouth, customer referrals happen on the go over the Net to just about anyone, not necessary companies or dealers or shopkeepers. And mobile handsets, cheaper by the day, will make it all multiply. Confused? You should be.

8) It is not about relationships. It is about Truth, Transparency and Tact

Okay, the PR profession must now stop behaving like lawyers. Hee, hee. You gotta face the truth and tell it like it is. It was always this way, but now you have NO PLACE TO HIDE. Some quantity of spin may just be allowed, though. If you are lucky.

9) Mix now, fix later

Be yourself. That point number eight about relationships ain't all over but relations only help you take the message forward, not fudge the message.

10) Read MediaWatch India

(That is the name of this blog and it needed to be mentioned in order to take the number of points to 10. Not sure if it will improve my brand).

End of story. Comments welcome.

In the age of Internet, 'feedback' is out, 'feed-on' is in

Just for a lark, as I spoke to some public relations professinals the other day, I invented a word: "feed-on"..in response to somebody, who was asking about customer "feedback"
I am reminded my younger days, when some Delhi shopkeepers had a nice-lil board that said: "If you are not satisfied, tell us. If you are satisfied, tell others!"

These guys must make more sense in the age of Internet, where customer bad-mouthing can take wings and fly over emails, blog posts and sites like MoutShut that specialise in customer opinion. I have seen message boards in social networking sites raving and ranting about bad customer service or instances of short-changing.
Word-of-mouth loops have an authentic ring to them.
A decade ago (Sigh! During those pre-dotcom-bust days!) I attended the launch of a company that fancied itself as having a business model through the Web to connect companies to customers. It was called Planet Customer. It even went through a merger! Here is the story.
And then, the company disappeared. Here is what I found when I clicked the original URL: Just a plain domain site.
Where are you guys, when your dream is happening?

Kyunki Ekta bhi kabhi Murdoch ki thi?

I just remarked in an editorial meeting today: Wasn't that supplier's credit? In the world of manufacturing, a client helps a supplier with advance payment,like a loan. I suspect the stake that Star TV had in Balaji Telefilms, which has now been bought back is nothing but a smart loan disguised as an equity stake.
I may be overstating the case, but given the non-exclusive nature of Ekta Kapoor's soap factor (she will supply similar-sounding three-handkerchief weepies for anyone who kkkkkcares), it did not make strategic sense for Rupert Murdoch's News Corp to hang on. Content is increasingly outsourced to independent vendors, and Balaji and Star must have realised it all. But it must be said that the deal was good while it lasted. A soap queen was born and the frothy weepies gave market leadership to Star.
A Kool Kase of Kash-ing in and Kash-ing out?

The Medium and the Massage

I have to say a lot, but I am saying very little. This blog has been silent for a week, not in spite of, but because of too much going on in my head. At work, yes -- and that took away my time. My computer was acting up both at home and work --- and that took away my convenience.
But more important, I attended a television awards seminar and function, visited a Hindi newspaper's swank office and chanced by the studio of a well-known channel to meet a friend. Yet, I have not found the time to pour out what I saw and felt.
Above all, I had this experience of an anonymous commenter saying this blogger was "full of yourself" -- which provoked thought -- even if I were to dismiss it as the ranting of a PR person upset over my criticism of her/his tribe (as the post was at the end of a caustic reference to PR)
Of course, this blog does reflect my view of things, but then, this was the right moment to pause. I need to figure out why people see "me" when I see an "it!".
I have learnt a lot writing this blog -- about readers, viewers, peers, partners, technology, Internet and myself.
I have been deeply disappointed -- but not surprised -- by the lack of numbers in comments but then this is because this is not a gossipy blog and it is not even newsy in the what's-in-it-for-me sense that most careerists seek out the media these days, irrespective of what career they are in.
Time was when the media was about a large, wide social interface, and time was when issues were discussed in a broader context.
The movement of this blog gives me a lot about what has changed.
I have also learnt hell of a lot about blogging itself -- and what it can mean to people of various kinds. To that extent, I see it as successful experiment.
No money, no ads, not even rah-rah comments by the dozens. But I still feel richer. There must be something to it.

US journalists became self-indulgent, says Murdoch

I am not done with the Murdoch visit to India yet. Always looking for telling quotes from the man, whose furrowed forehead and creased smile attracts me as much as his insights into the business.
Here is my takeaway quote from the visit:

Newspapers in America became
monopolistic. Proprietors became lazy, and journalists became self-indulgent because they were writing for each other and lost touch with the public.

Full interview story from CNBC -TV 18 here

Career challenges for journos in the Age of Convergence

Three years ago, I had made a presentation to media students in Bangalore about prospects and challenges in the age of the Internet in a booming economy. I find a lot of it relevant -- in fact more relevant than in 2005, when I made it.



Uploaded on authorSTREAM by madhavan

Time-Warner segregates content from carriage

The message is clear.

Nearly a decade ago, Steve Case was the big man at America On Line, which, like a tail wagging the dog, acquired one of the world's most reputed media content companies, Time -Warner Inc, because AOL owned the Net connections that would carry content to homes.
Then came the dot-com bust...and then Web 2.0 and all that. It is now clear that content and carriage of content need not be, and in fact, better not be, in the same company.
AOL's carriage part is being separated from the content part.
This is the future of the Net - and indeed the media.
A few decades ago, publishers owned presses.
One decade ago, the pipe-wallahs took content.
Not any more.
My next prediction: Ad sales will be increasingly separated from content. It is happening already on the Web with publishers and ad networks working as partners, and not as one entity.
Why can't that happen to old-world old media houses?
I see it happening, though the pace could be painfully slow.

Nice and cynical...

Murdoch's baraat goes to Bharat: And what's his message for Indian media barons?

So Rupert Murdoch is going to invest $100 million in India's regional language channels.
I already watch Vijay TV in Tamil in which he has a hand through Star TV. He is now up for Saam TV in Marathi and Asianet in Malayalam, we are told.
This man knows his long-term onions.
I watched Star Plus grow from a 50-50 joint venture with Subhash Chandra's Zee TV that had a strong contract which limited Hindi content, before the relationship ended. Subhashji got rich, but guess what Mr. Murdoch got?
Two things: 1) Freedom 2) Ground-level knowledge.
I do believe that a serial like Kora Kagaz, which ran in the constricted Star TV, as the forerunner of the famous mother-in-law soaps that took Star Plus to new heights.
If I were an Indian media baron, I would be floating a joint venture with other regional satraps.
You know, cricket is not the only thing Australians are good at.

Is the Net making media investment laws obsolete?

"A lot of countries have restrictions in the media, but with the expansion of the Internet, the rules are getting ridiculous."

"I think in time these rules will be done away with."

--Rupert Murdoch in Mumbai, quoted by Reuters

Here is the story

Journalism books --Easy at Google

Amazing how Google is enriching us in so many ways. I have to grudgingly acknowledge its glory, even though it is becoming a monster of sorts. I have discovered how the books part of Google can help you locate tomes by the dozen on your favourite topic. For instance, I just typed 'journalism' in the books link and it threw up immediately a neat pile of searches, which, unlike the usual Web search, is focused and very rich. Here is what I came up with. I am truly impressed.

The Power of Google--loved this cartoon!

Arushi and the return of the responsibility debate

It is becoming clear that the Arushi murder case in Noida has become a test case in measuring the (ir)responsibility of journalists. The television channels that went overboard in 2007 in their zealous search for television rating points (TRPs) and/or that Big Big Story are facing criticism across the board.
An article by Indira Jaisingh, an eminent lawyer, in today's edition of The Hindu makes that point with the following intro.
"While freedom of the press is vital to retain accountability in the judicial system, the thin line between reporting facts and expressing opinions on them is being increasingly crossed, as it happened recently in the Aarushi murder case. What about accountability to those whose reputations are being damaged in the process?"
Libel laws are weak in India, and even more weak are institutions that disseminate information, such as the Central Bureau of Investigation (CBI) and the police, which often brief the media without knowing the consequences of what they are doing.
Who is going to bell the cat? Certainly not article-writers. I wonder if the Press Council of India can act on its own (suo-motto, as they say in the judiciary).

The Future of News--debated by ad guys (er, where were the newsies?)

The good news on news: somebody was discussing its future.
The bad news on news: there was no newsperson on the dais.
Sounds funny?
Here is the release. If you see it carefully, it is full of ad-biz folks. Nothing wrong with that. But surely, one would expect a hands-on news person to have a thing or two to say there.
Reminds me of the famous Sherlock Holmes story-- where the clue was in the dog that did not bark.
The invitation sent to me earlier mentioned editors among panelists, but apparently they were too busy making or breaking news elsewhere to turn up here.

Here is the news--oops, the release.

New Delhi, August 1, 2008 – afaqs!, India’s leading advertising, media and marketing website, hosted a conference on “The Future of News”. Speakers discussed and debated the prospects of both the content as well as the business of news in New Delhi on August 1, 2008.

The event has come at a time when the very definition of news is changing as is the way in which it is delivered. Unusually, the conference discussed the morphing nature of news across media: be it print, TV, online or mobile.

Among the topics discussed by well known media professionals and marketers were the abundance of news, the localisation of content and whether it translates into revenue, why investors are funding news, an inquiry into revenue streams beyond advertising, a look at how digital content can pay for itself, and whether the tabloidisation of news is affecting the way advertisers view the news genre.

Sreekant Khandekar, Director, afaqs!, said “The consensus of the speakers of the conference seem to be that we will be flooded with even more news brands in all media. We haven’t seen anything. There will be need for many different types of news and many different brands will be born to service those needs.”
Eminent personalities like Ajit Balakrishnan, Founder and chairman, Rediff.com; Lakshmikant Gupta, Chief Marketing Officer, LG Electronics; Punitha Arumugam, Chief Executive Officer, Madison India; Ravi Kiran, Chief Executive Officer, Starcom; Santosh Desai, Managing Director & Chief Executive Officer, Future Brands; Shashi Sinha, Chief Executive Ofiicer, Lodestar Universal; Rajesh Jain, Managing Director, Netcore Solutions; Salil Pitale, Head – Media & Telecom, Enam Investment Banking; Shubhodip Pal, Head Marketing, Consumer - Personal Systems Group, Hewlett Packard addressed the conference.