18 July 2008

Can you measure journalism? How much is Picasso worth per square inch?

How do you measure journalistic productivity? Can you put numbers on stories executed to judge reporters? What the hell is a good-quality story? Does it involve writing? Balance? Reportage? "Consumer" value? Editing? What is the value of designers/copy-editors? Ideators?
Who should decide the quality? A vice-president with an MBA?
Is this a science? Is this an art?
What is subjective?
What the hell is objective?
No easy answers, but here is an interview with Chicago Tribune editor by Reuters Mediafile, which I am providing as food for thought/grist for mill.

(If I have the answers, I am not going to tell you now:))
And, oh yes! If you read the script below carefully, there is an open acknowledgement that newspapers are in crisis.
That is something that Indian newspapers don't seem to be saying...how interesting!

Here is the interview:

Tribune Co is keeping media reporters and headline writers busy these days with news of how the company is trying to turn around its newspaper business and stay afloat under billions of dollars in debt - all while creating a culture that, as Chicago real estate tycoon and newly minted press baron Sam Zell says, does not take itself too seriously.

That is growing more difficult as the company embarks on another round of job cuts at its papers, sparking fear and loathing among employees, and launches an ambitious plan to redo the papers' sizes and looks. Tribune also set journalism types' tongues a-wagging with its plan to review reporter productivity as a possible condition for staying on board. That might not sound so controversial, except that many people have interpreted that as saying it's not about the quality of your stories, it's about the quantity.

Gerould Kern, Tribune's vice president of editorial and the successor to departing Chicago Tribune editor Ann Marie Lipinski, addressed some of these topics in a phone interview with Reuters.

Q: What is your immediate task as the new editor of the Chicago Tribune?

A: As we report almost daily, the newspaper business is in a crisis. And I want to do everything I can in my power to save it. And you know, the Chicago Tribune has played a huge role in the history of the nation and the city, and I know it and I'm proud of it and I want that history to stretch far into the future. So I'm optimistic that we can solve these economic problems, the economic dislocation that faces us and that we're not only going to survive but thrive in the future.

Q: How do you make the business thrive with fewer people?

A: I think it becomes a lot harder and that's going to force us to be a lot more innovative and entrepreneurial and resourceful than we've ever been before. There's been a lot of misinformation and confusion about productivity as a topic. I think the idea's fairly simple. Let's turn over every stone, let's do every smart thing we can to stretch the resources, to use them to serve people and build our audiences and bring in revenue to support journalism.

It means our full-time professional staff is going to get smaller. And that's been happening to newspapers all over the country. And yet we're having to support more local media channels than ever before. … At the end of the day we still will have the largest newsgathering organization in this city by far. And if we are really smart and resourceful about using them we will be able to a fabulous job for consumers in whatever channel they choose.

Q: What do you say to the reporters who say they're scandalized by the idea of being judged on how many stories they produce, rather than the quality of individual stories?

A: I think it is unfortunate that this has been focused on in this way. I understand it based on some comments that [Tribune Chief Operating Officer] Randy [Michaels] made on the middle of that call. Let me just say this: I talked in a broader sense about productivity, which frankly is the way I'm looking at it. What can the whole organization do that's smart, that's strategic, that's resourceful.

But on bylines: All of our newspapers are looking at all kinds of information to see what is valuable in making some of these tough choices… Some of our newspapers in some departments have been doing byline counts over the years. It's not the first time that anybody's ever done that. From the beginning, we made it clear that this should be viewed as just one data point and, frankly, probably not the most valuable and that it had to be combined with other information. … Everybody knows for instance that you have to evaluate investigative reporters differently than other kinds of reporters. Because reporting takes a long time… And everyone was aware of that.

In the end, the information and the judgment calls [were] left strictly up to editors in the newsroom and that's where it will remain. So, I think much more is being made of it than really is there.

2 comments:

Anonymous said...

Sort of dont agree with number based measures of journalism. But in today's world of ad revenue and eyeballs is there a choice. A tv company i worked for once tried this and it was even put up on the notice board with number of stories per week per reporters. all i know is that many reporters hated that and it did not really motivate you to do more

Madhavan said...

Thank you, Parul. Your comment certainly is a message for those who matter. The ideal world is where one can measure a combination of quantity, quality and effort without overdoing it. But journos have historically been treated like artists -- while they are a weird cross (I think) between artists, public servants and your typical employee.